Privacy Policy

Effective date: 1 June 2026

IBiznis (“we”, “our”, “us”) is committed to protecting the personal information of our users in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect information when you register an account, use our platform features, or contact us for support:

• Account data: name, email address, business name, and phone number.
• Business data: inventory records, invoice data, appointment bookings, and store locations you enter into the platform.
• Technical data: IP address, browser type, device identifiers, and usage logs.
• Payment data: processed securely through our payment provider — we do not store card details.

2. How We Use Your Information

• To provide and maintain the IBiznis platform and all its modules.
• To send transactional notifications (appointment reminders, invoice alerts, low stock alerts).
• To improve platform performance and fix bugs.
• To comply with legal obligations under South African law.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share data only with:

• Service providers necessary to operate the platform (hosting, email, payment processing).
• Law enforcement when required by applicable law.

4. Data Retention

We retain your data for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We use industry-standard encryption (TLS) for all data in transit and at rest. Access controls and audit logs are applied across all platform services.

6. Your Rights (POPIA)

Under POPIA you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa.

7. Cookies

We use essential cookies to maintain your login session. No third-party advertising cookies are used. You can disable cookies in your browser settings, though some platform features may not function correctly without them.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users by email of any material changes. Continued use of IBiznis after changes are posted constitutes your acceptance.

9. Contact Us

For any privacy-related queries or to exercise your rights, contact us at:
privacy@ibiznis.co.za